We strongly encourage aquarists to contact us with technical inquiries via e-mail, which enables us to spend more time providing detailed responses than is typically possible during a phone conversation; additionally, e-mail inquiries may be answered outside of normal business hours, potentially decreasing the response time.
Technical Support E-mail: answers@brightwellaquatics.com
Sales Support E-mail: sales@brightwellaquatics.com
Customer Service E-mail: info@brightwellaquatics.com
Technical Support, Sales Support, and Customer Service are available by dialing 570.486.4787 M-F, excluding holidays, between the hours of 8 am to 4 pm EST.